The Shoppers’ Rights Card was launched by the General Consumer Council in October 2003. It gives details of your rights under the new Sale and Supply of Goods to Consumers’ Regulations, 2002.
Recent research shows that consumers here could save as much as £200 a year by switching to a different bank account. The Consumer Councils leaflet, produced in conjunction with Which? is a step-by-step guide to getting the best bank account for you.
Many companies go out of business every year. When this happens, it is often consumers who suffer, particulary if you’ve paid for goods but not received them.
This leaflet gives guidance on what you can do as a shopper to protect yourself when making a
