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Timeshare, Holiday Products, Resale and Exchange Regulations 2010

Under these regulations consumers have certain rights with regard to timeshare and holiday clubs.

Timeshare means buying the right to spend a set period in a holiday property each year. 

Holiday clubs give you access to discounted accommodation and travel. 

The regulations give you the following rights with respect to timeshare and holiday club contracts:

  • a 14-day cooling off period during which the buyer can withdraw from the contract without penalty
  • the seller cannot ask for, or accept, any money from the consumer during the cooling off period
  • written information about the contract in your preferred language
  • written notice of the right to cancel the contract and a cancellation form.

These rules apply if you enter a contract for timeshare or a holiday club anywhere in the European Economic Area, ie countries in the European Union plus Iceland, Liechtenstein and Norway.