Consumerline: Consumer advice, information, consumer rights, consumer legislation, consumer education and help on customer care from the General Consumer Council for Northern Ireland

Domain Scams – Domain Scams

Domain Scams is a one stop shop offering free help and advice to Northern Ireland consumers. If we can’t help you, we’ll direct you to someone who can. Domain Scams helps you avoid scams, dodgy deals, make a complaint and stay up to date with consumer law.

Calls to Domain Scams on the 0300 number cost no more than a national call (01/02 numbers) – even from a mobile phone.  Calls will also be included in any free minutes you may have from your network provider.


Doorstep Selling

sample complaint letters

If you have a complaint you may have to send a letter to a trader or credit company. This section can help by showing you examples and giving you helpful hints on what to say in your letters to make them effective and get results.

Find out more about:

  • Buying Goods & Services
  • Who Can Help?
  • Services To Your Home
  • Taking Legal Action
  • Money Matters
  • Advice for Consumers & Retailers
  • Travel & Transport
  • What the law says

Got a complaint?