Consumerline: Consumer advice, information, consumer rights, consumer legislation, consumer education and help on customer care from the General Consumer Council for Northern Ireland – Legislation

Domain Scams – Legislation


Home: Consumer Law :

Supply of Goods and Services Act 1982

This Act extends your rights under the Sale of Goods Act to any goods or materials provided as part of a service or on hire. For example, if taps provided and fitted by a plumber are faulty, you should be able to claim compensation from the plumber. The Act also states that a person providing a service (for example, a hairdresser or car repairer) must do so:

  • with reasonable care and skill;
  • within a reasonable time (if no specific time has been agreed beforehand); and
  • for a reasonable price (unless a price was agreed beforehand).